Optica Gracia - Textos condicions

Guarantees and after-sales service

All glasses that are exposed in opticagracia.es are authentic and certified original brands and have a 2-year warranty that only covers manufacturing defects.

The warranty covers the replacement or repair of the defective part. To make use of the guarantee, the presentation of the original card and certificates that are attached with the glasses + the invoice or purchase ticket + and its packaging and original case will be necessary.

The guarantee does not cover the crystals (scratches, breaks due to the bad manipulation of both the frame and the crystals).

In the case of needing a replacement of parts not included in the warranty or outside the term of the warranty, opticagracia.es undertakes to send a budget via e-mail before making any arrangement.