{"id":4760,"date":"2018-03-03T15:58:39","date_gmt":"2018-03-03T14:58:39","guid":{"rendered":"http:\/\/opticagracia.com\/?page_id=4760"},"modified":"2025-02-22T17:26:08","modified_gmt":"2025-02-22T16:26:08","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/www.opticagracia.com\/en\/terminos-y-condiciones\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<h3>Sending<\/h3>\n<p style=\"text-align: justify;\">We know you're looking forward to receiving your new glasses, that's why <strong>\u00d2ptica Gr\u00e0cia<\/strong> will send you the glasses directly to your home, or if you prefer, you can pick them up at <strong>\u00d2ptica Gr\u00e0cia Palafrugell<\/strong> or also in <strong>\u00d2ptica Gr\u00e0cia Platja d'Aro<\/strong>.<\/p>\n<h3>How does it work?<\/h3>\n<p style=\"text-align: justify;\">Before completing the purchase process you can choose to have your order delivered to your home address or to any of our 2 physical opticians (<strong>\u00d2ptica Gr\u00e0cia Palafrugell<\/strong> or also in <strong>\u00d2ptica Gr\u00e0cia Platja d'Aro<\/strong>).<\/p>\n<p style=\"text-align: justify;\">From <a href=\"https:\/\/s.correosexpress.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Express Post<\/strong><\/a> you will be able to track your shipment in real time by checking the tracking number you will receive by e-mail.<\/p>\n<p style=\"text-align: justify;\">The day your order is ready, we will send you an email with the delivery date and tracking number so you can change it.<\/p>\n<h3>Shipping to all Spain 5,00\u20ac 5,00\u20ac.<\/h3>\n<ul>\n<li style=\"text-align: justify;\"><strong><span style=\"font-size: 12pt;\">Pick up in our shops<\/span>:<br \/>\n<\/strong><strong>\u00d2ptica Gr\u00e0cia Palafrugell<\/strong> or also in <strong>\u00d2ptica Gr\u00e0cia Platja d'Aro<\/strong> - <strong>Free of charge at all times<\/strong><span style=\"color: #0b5e8d;\"><strong>.<br \/>\n<\/strong><\/span><\/li>\n<li style=\"text-align: justify;\"><strong><span style=\"font-size: 12pt;\">Local delivery:<\/span><br \/>\n<\/strong>Deliveries within the locality of <strong>Platja d'Aro<\/strong> o <strong>Palafrugell<\/strong> will be carried out within 24\/48h, in a manner <strong>free<\/strong>.<\/li>\n<li style=\"text-align: justify;\"><strong><span style=\"font-size: 12pt;\">Spain:<\/span><br \/>\n<\/strong>Shipping within the country will cost <strong>5,00\u20ac<\/strong> with a lead time of approximately 4-5 working days.<\/li>\n<li style=\"text-align: justify;\"><strong><span style=\"font-size: 12pt;\">Canary Islands, Ceuta and Melilla:<\/span><span style=\"font-size: 12pt; color: #0b5e8d;\"><br \/>\n<\/span><\/strong>Deliveries will be made within 7 working days, at a cost of <strong>14,50\u20ac.<\/strong><\/li>\n<li style=\"text-align: justify;\"><strong><span style=\"font-size: 12pt;\">Balearic Islands:<\/span><br \/>\n<\/strong>Deliveries will be made with a delivery time of 3-5 working days for a cost of <strong>7,00\u20ac.<\/strong><\/li>\n<li style=\"text-align: justify;\"><strong><span style=\"font-size: 12pt;\">Portugal:<\/span><br \/>\n<\/strong>Deliveries to Portugal are made within 3-5 working days at a cost of <strong>6,80\u20ac.<\/strong><\/li>\n<li style=\"text-align: justify;\"><strong><span style=\"font-size: 12pt;\">France, Germany, Austria, Belgium, Luxembourg, United Kingdom, Netherlands, Italy:<\/span><br \/>\n<\/strong>The delivery time is 4-5 working days at a cost of <strong>22,00\u20ac.<\/strong><\/li>\n<li style=\"text-align: justify;\"><strong><span style=\"font-size: 12pt;\">Denmark, Hungary, Poland, Czech Republic:<\/span><br \/>\n<\/strong>The delivery time is 4-5 working days at a cost of <strong>28,00\u20ac.<\/strong><\/li>\n<li style=\"text-align: justify;\"><strong><span style=\"font-size: 12pt;\">Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Sweden, Slovakia, Croatia, Slovenia, Romania, Bosnia, Serbia, Switzerland:<\/span><br \/>\n<\/strong>The delivery time is 7-10 working days, depending on the distance, at a cost of <strong>50,00\u20ac.<\/strong><\/li>\n<\/ul>\n<h3>Important<\/h3>\n<p style=\"text-align: justify;\">Shipping costs are calculated for orders weighing up to 1 kg. For larger orders, please send us an email with the order to be placed together with your billing details so that we can charge according to the weight and volume of the order.<\/p>\n<p style=\"text-align: justify;\">Please note that some shipments may incur a customs charge depending on the destination. These amounts are outside the scope of <strong>\u00d2ptica Gr\u00e0cia<\/strong> and must be paid for once the order reaches you.<\/p>\n<h3>Warranties and after-sales service<\/h3>\n<p style=\"text-align: justify;\">All the glasses on display at <strong>opticagracia.co.uk<\/strong> are genuine and certified original brands and have a <strong>2-year warranty<\/strong> which covers only the <strong>manufacturing defects<\/strong>.<\/p>\n<p style=\"text-align: justify;\">The guarantee <strong>covers the replacement or repair of the defective part<\/strong>. In order to invoke the guarantee, it shall be necessary to present the <strong>original card and certificates<\/strong> enclosed with the glasses + the<strong> invoice or purchase receipt<\/strong> + and its <strong>original packaging and box<\/strong>.<\/p>\n<p style=\"text-align: justify;\">The guarantee <strong>does not cover the windows<\/strong> (scratches, breakage due to mishandling of both the frame and the lenses).<\/p>\n<p style=\"text-align: justify;\">In the event of any replacement of parts not included in the warranty or outside the warranty period, <strong>opticagracia.co.uk<\/strong> undertakes to send a quotation via e-mail before making any arrangements.<\/p>","protected":false},"excerpt":{"rendered":"<p>Env\u00edo Sabemos que tienes muchas ganas de recibir tus gafas nuevas, por eso \u00d2ptica Gr\u00e0cia te env\u00eda las gafas directamente a casa, o si lo prefieres lo puedes recoger en \u00d2ptica Gr\u00e0cia Palafrugell o tambi\u00e9n en \u00d2ptica Gr\u00e0cia Platja d&#8217;Aro. \u00bfC\u00f3mo funciona? Antes de finalizar el proceso de tu compra podr\u00e1s seleccionar que se entregue<br \/><a class=\"moretag\" href=\"https:\/\/www.opticagracia.com\/en\/terminos-y-condiciones\/\">+ Read More<\/a><\/p>","protected":false},"author":6,"featured_media":14685,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-fullwidth_template.php","meta":{"footnotes":""},"class_list":["post-4760","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.opticagracia.com\/en\/wp-json\/wp\/v2\/pages\/4760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.opticagracia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.opticagracia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.opticagracia.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.opticagracia.com\/en\/wp-json\/wp\/v2\/comments?post=4760"}],"version-history":[{"count":0,"href":"https:\/\/www.opticagracia.com\/en\/wp-json\/wp\/v2\/pages\/4760\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.opticagracia.com\/en\/wp-json\/wp\/v2\/media\/14685"}],"wp:attachment":[{"href":"https:\/\/www.opticagracia.com\/en\/wp-json\/wp\/v2\/media?parent=4760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}